Why We Hate Ink-Jet Printers

Here’s the one thing that we hate about ink-jet printers: cartridges. The printers are amazing — they are inexpensive, generally reliable notwithstanding lots of movable parts, they are smart and produce some surprisingly good graphics. … Read more →

Living and Dying in California

There’s a reason that 39 million people (almost 13% of all Americans) have chosen to live in California. It’s an amazing place to live and explore. It’s got snow-capped mountains, warm-water beaches, jaw-dropping coastlines, world-class … Read more →

Sugar: The REALLY Dangerous White Powder

“Hey sugar, Merry Christmas. Want a candy cane?” “Please don’t call me sugar. It is demeaning!” “Demeaning? What’s wrong with sugar? You are sweet. Sugar is sweet. There’s nothing demeaning about that.” “Are you kidding? … Read more →

Angry Consumers Can Say The Funniest Things

Got angry? Get funny. Humor seems to be one very effective form of therapy for frustrated consumers who find themselves dancing the Tortured Tango with a large, unresponsive Contemptuous Company who can’t distinguish its customers … Read more →

Rolling Stones Take San Diego By Storm

The opening lyric of the first song revealed what awaited 42,000 fans packed into Petco Park: “I was born in a cross-fire hurricane”, Mick declared. The unrelenting driving pulse of Jumping Jack Flash combined by … Read more →