These are not happy days for airline passengers who rely upon frequent flier programs. Struggling airline carriers are relying heavily upon these programs to generate revenues (it may be their largest profit center). Even as travel has tumbled during the coronavirus pandemic frequent flyer … Read more
Volaris is the second-largest airline in Mexico and offers some tantalizingly low prices on some of its routes to Mexico. Most American carriers can’t compete at those prices. But be warned that you may be subjecting yourself to hellaciously bad customer service and scheduling tricks … Read more
Full disclosure upfront: we are big fans of the Volt. In March 2011 we purchased the Chevrolet Volt to replace the two Prius vehicles that we’d owned the previous 10 years. At the time, we opined that GM had hit one out of the park. This car … Read more
Ever wonder how to handle a dispute with an auto insurance company that has declared your car a total loss? The insurance company offers you a “settlement” that is far less than you think your car is worth. Your kids are complaining, your spouse is … Read more
In the 1980s, airlines began “bumping” passengers off of flights. In response, federal regulators imposed stringent rules upon the airlines when passengers were subjected to this inconvenience. The new rules reduced this practice, but as seen in the letter below, it hasn’t ended it. A … Read more