Effective Date: May 24, 2025
At San Diego Consumer Action Network (SanDiegoCAN.org), we care deeply about protecting your privacy. We believe in transparency and keeping things simple: we don’t sell your information, and we only collect what we truly need to help improve your experience.
1. What We Collect — and Why
We don’t ask for personal details unless you choose to share them. Here’s what we may collect:
- Basic analytics data: We use tools like Google Analytics to understand how visitors use our site. This includes general info like your browser type, the pages you visit, and how long you stay — but it’s all non-personally identifiable.
- Optional contact info: If you email us or fill out a form, we’ll see the info you provide (like your name and email). We use this only to respond to your inquiry.
- Cookies: We use cookies to enhance your browsing experience. You can control cookie use through your browser settings.
2. What We Don’t Do
- ❌ We don’t sell or rent your data.
- ❌ We don’t track you across the web.
- ❌ We don’t collect sensitive information like credit card numbers or Social Security numbers.
3. How We Use Your Information
We may use your information to:
- Respond to your questions
- Improve the website experience
- Send you occasional consumer alerts or newsletters (if you’ve opted in)
We may use trusted third-party services (like email newsletter platforms) to help us operate the site. They only get access to the data needed to do their job — and nothing more.
4. Your Choices
You’re in control. You can:
- Unsubscribe from emails at any time
- Ask us to update or delete your info
- Browse the site without submitting personal data
To make any of these requests, just reach out via the Contact Us page.
5. How We Protect Your Info
We take reasonable precautions to secure any information you provide. While no online system is 100% secure, we use up-to-date tools and trusted platforms to minimize risk.
6. Links to Other Sites
Our website includes links to helpful resources and partners. We can’t control how those other sites handle your information, so we encourage you to review their privacy policies separately.
7. Google & Advertising
Some ads on our site may be served by Google. Google may use cookies (including the DART cookie) to show ads based on your past visits to this and other websites. These ads use non-personally identifiable information. You can opt out of Google’s ad settings here:
https://www.google.com/privacy_ads.html
8. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices. When we do, we’ll update the date at the top of this page. Your continued use of the site means you agree to the latest version.
Questions or Concerns?
We’re happy to help. Just use the Contact Us page at https://sandiegocan.org.